The register site and cashiers

The register site is a register-only website for the tablet or till PC at your counter. Cashiers sign in there with a username and PIN. They are not users of your PayMidWare account and cannot reach anything else in it.

Setting it up (managers)

1. Open Users and choose Register cashiers. Press Add cashier, enter a name and username, and note the temporary PIN. It is shown once.
2. Open Registers and press Pair a device on the register. A code like K7QM-2XPA appears. It works once and expires after 15 minutes.
3. On the tablet, open the register site address and type the code. The tablet is now paired to that register and stays paired.
4. The cashier signs in with their username and the temporary PIN, then chooses a PIN of their own: 4 to 8 digits, and obvious ones such as 1234 or 1111 are refused.

What a cashier can do

Ring up sales and take payments, collect on an invoice looked up by number (they cannot browse invoices), open and close their own shift, and see their own sales. A cashier works on the one register their device is paired to, and cannot sell while another person's shift is open on it. Refunds, voiding a paid sale, resolving a pending payment and discounts over the staff limit are done by a manager in the PayMidWare Portal.

Day to day

• Five wrong PINs lock a cashier for 15 minutes. A manager can unlock them or reset the PIN on the Register cashiers page.
• A cashier is signed out after the idle time in Register settings (15 minutes by default), and always after 12 hours. A warning appears 30 seconds before.
• You can switch a cashier off, which signs them out on their next tap.
• To retire or replace a tablet, press Revoke or Pair a replacement on the Registers page. A revoked device goes back to the pairing screen.
• The Registers page and Register cashiers page list recent activity: sign-ins, wrong PINs, lock-outs and pairing.
• If a tablet's browser data is cleared, it needs to be paired again.

For cashiers: signing in and working at the register

1. Open the register site on the tablet and enter your username and PIN.
2. The first time, choose a new PIN of 4 to 8 digits. Avoid easy ones like 1234.
3. Open your drawer from Drawer before you take cash, if your manager has asked for that.
4. Use Register to ring up sales, and My sales to look at your own sales and reprint receipts.
5. When you finish, close your drawer, count the cash and choose Sign out.

• If you stop for a while you are signed out. A warning shows first, so tap the screen to stay signed in. A sale you were in the middle of stays open for you to finish.
• You can only see your own sales. For a refund, a paid-sale void or a bigger discount, ask a manager.
• If the screen shows the pairing page, the tablet has lost its pairing. Ask a manager for a new code.